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COVID-19 UPDATE

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COVID-19 UPDATE

UPDATE: 28 April 2020

After the amazing efforts from our country the NZ Government has now moved us into COVID-19 ALERT LEVEL 3. This means Thump Sports can now offer you our full product range via:

1. ONLINE SALES: with non-contact courier delivery
- simply place your order via www.thumpsports.co.nz

2. CLICK & COLLECT: pickup from Khandallah
- simply place your order via www.thumpsports.co.nz and choose to collect items from Khandallah
- we will contact you via your provided phone number and arrange a time and place for your collection

What safety measures is Thump Sports taking to ship and operate safely?

This is how our Staff is staying safe:

- Regular washing of hands, including before and after each break
- Regular sanitising of hands, including every time staff pack goods
- Social distancing with a minimum 2-metre separation when more than 1 staff member onsite
- Use of Personal Protective Equipment (PPE) when packing
- All work areas cleaned and surfaces sanitised between shifts
- Only one entry points onto the site per shift, where anyone must use hand sanitiser on entry
- No external visitors in stores

 

Under Alert Level 3, Khandallah will be offering Click & Collect - we will:
- Practise safe distancing at Click & Collect touchpoints
- Ensure products being handled are sanitised each time goods in an order are handled
- Ensure surfaces are wiped down each time a transaction has been completed
- Ensure team members use gloves and face masks for when two or more people are needed to lift your package. As soon as lifting is completed.
- All PPE used during each pickup will be disposed of safely and handwashing hygiene will be completed
- If we need to load heavy goods into the boot or rear of the vehicle we will ensure the customer is seated in the vehicle at all times 

 

KIA KAHA EVERYONE...